"Prism Edge"

Return Policy
We strive to ensure your satisfaction with your purchase, but if you need to return an item, please review our policy:
    1.    Return Period: You can return an item within 14 days of receiving it.
    2.    Condition of the Item: Returns are accepted only for items that are unused, undamaged, and in their original packaging.
    3.    Return Process: Contact us at [your contact email/phone] to initiate the return. You must provide proof of purchase (receipt or order number).

Refund Policy
    1.    Refund Method: Refunds will be issued using the original payment method.
    2.    Refund Timeline: Refunds will be processed within 5-7 business days after we receive and inspect the item.
    3.    Shipping Costs: Shipping fees are non-refundable unless the return is due to our error (e.g., a defective item).

Note: Custom-made items are not eligible for return or exchange unless they have a manufacturing defect.

Shipping Information

We offer delivery of our range hoods across the United States.
    1.    Packaging: Each hood is carefully packaged to ensure protection during transit.
    2.    Delivery Times:
    •    Standard-sized hoods are shipped within 5-7 business days after the order is confirmed.
    •    Custom-made hoods require additional production time (typically 1-2 weeks).
    3.    Shipping Methods:
    •    Delivery is handled by trusted carriers such as UPS, FedEx, or local freight services.
    •    Depending on your location, we may also offer delivery using our own transport.
    4.    Shipping Costs:
    •    Shipping fees depend on your location and the size of the hood. A detailed estimate will be provided at checkout.

Note: We recommend inspecting the package upon delivery. If you notice any damage, please contact us within 48 hours.